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How pj999 Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data collected at registrationPayment data: JazzCash, Easypaisa, RaastCookies and device activityYour right to access or delete dataHow to contact us about privacy

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. Reach out through any of the channels below and reference your registered account number so we can locate your records quickly.

Team online

Email Support

Send a written privacy request to our support email. Include your registered contact number and the specific data action you are requesting — access, correction or deletion.

Live Chat

Open the chat widget from your account dashboard and select the privacy or account topic. Our team will log your request and confirm receipt with a reference number.

Account Help Centre

Log in, go to account settings, and use the data request form under the privacy section. Requests submitted here are tracked and responded to in writing.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures to your stored data and limit internal access to what each team role actually needs. Your payment details — whether linked to a JazzCash wallet or a Raast account — are never stored in plain text. Here is how we handle the four key areas of your privacy on this platform.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can adjust cookie preferences from your browser settings at any time without losing your account.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We do not share your OTP, account number or wallet reference with any third party outside of payment processing.

Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required by our operating obligations. You can request a summary of what we hold at any time.

Requesting Changes

To correct, export or delete your personal data, contact support through the channels listed on this page. We will confirm your identity via your registered mobile number before acting on any request.

What Information We Collect and Why

pj999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact number, and the payment wallet you use — whether that is JazzCash, Easypaisa or Raast. This is necessary to verify your account and process deposits and withdrawals correctly. We also log your device type, browser, and session activity

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so we can keep your account secure and resolve any access issues you raise with support. Payment transaction records are retained as required by our operating obligations; we do not store your full wallet PIN or password. When you browse the lobby without logging in, we
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collect anonymous session data through cookies — this does not identify you personally. All data collected is used for account operation, fraud prevention and improving the service we offer in Pakistan where local law permits. We do not sell your personal data to third parties. Any
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data shared with payment processors like JazzCash or Easypaisa is limited to what those services need to complete your transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on pj999

These are the questions we hear most from account holders in Pakistan about how their personal information is collected, stored and used on this platform.

We collect your name, mobile number and payment method details — such as your JazzCash or Easypaisa wallet reference — needed to set up and verify your account.

Only with the payment processor needed to complete your transaction — for example, JazzCash or Raast. We do not sell or share your data with advertisers or unrelated third parties.

Log in and submit a data access request through account settings, or contact support via live chat or email. We verify your identity using your registered mobile number before releasing any records.

Yes. You can request deletion through support. Some data may be retained for a period after closure as required by our operating obligations, and we will explain what that covers when you submit the request.

We use session cookies for login continuity and analytics cookies to track lobby usage. You can disable non-essential cookies in your browser settings without affecting your account access.

No. We never store your wallet PIN or password. Payment transactions are processed directly through the respective payment service; we only retain the transaction reference for your account records.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pj999 Handles Your Personal Information

Reach Us About Your Privacy Rights

Email Support

Live Chat

Account Help Centre

Data Handling, Cookies and Account Security

Common Questions About Your Data on pj999

01 What personal data does pj999 collect when I register?

02 Does pj999 share my payment details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask pj999 to delete my account data?

05 How does pj999 use cookies and can I turn them off?

06 Is my Easypaisa or Raast PIN stored by pj999?

Privacy Policy

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